HANDLING
As someone who values sustainability, I want to make sure that my business protects our environment as much as possible, so your pieces may be protected using recycled bio fill, bubble wrap or shredded paper.
This decision not only helps us reduce our impact on the environment, but also helps us minimise the costs of shipping out to you from our little city in Australia.
Your order will be shipped by Australia Post. All postage will include tracking.
Orders will be insured up to a value of AUD $100 and can be increased at the buyer's request and expense.
LOCAL PICKUPS
There is a free option to pick up your ceramics from either the Perth CBD or from Maylands.
Please contact me if you would like to do this and we can figure out a time that suits us both!
DELIVERY TIMES
Your purchase will be shipped out within 5 business days and will be sent with tracking. Once shipped, an email will be issued to you with tracking information so that you can find out where your order is at any given moment.
Please refer to the Australia Post website for an estimated arrival time.
Unfortunately, due to COVID-19 restrictions, there may be delays with international deliveries. you can get more information about how these restrictions might affect your delivery here.
If you do not receive your order on time, please contact us immediately so we can help resolve the situation.
POSTAGE
We now offer shipping to the following locations:
- Africa;
- Asia;
- Australia;
- Canada;
- United Kingdom; and
- The United States of America.